Using AI in Critical Environments
Operational AI needs good data, clear processes and clearly assigned responsibility.
View sessionFrom guidelines and structures to AI personas in marketing: how AI arrives in everyday work at Messe Düsseldorf.
How can AI be used successfully in everyday business? Messe Düsseldorf offers insights into its practical approach to artificial intelligence, from company-wide structures and guidelines to concrete use in operational marketing. The talk shows how an AI working group, an AI forum and ChatGPT Enterprise form the organisational framework, and how training, knowledge transfer and AI office hours support integration into marketing communications. A practical example of AI personas demonstrates how existing marketing processes are optimised with Claude, ChatGPT and plugins, what benefits this brings, and what role human review continues to play.
Operational AI needs good data, clear processes and clearly assigned responsibility.
View sessionYour own processes, recurring tasks and usable company knowledge.
View sessionHow clear responsibilities and collaboration turn AI into real changes at SCHUNK.
View session